Refund and Cancelation Policy

By accessing the Platform, utilizing IntelliFile software, enrolling in the IPN Tax Academy, or participating in any Partner or Service Bureau program, you agree to the terms outlined in this Refund and Cancelation Policy.

All Sales Final

Due to the nature of the services provided by IPN, all payments are generally non-refundable. This "All Sales Final" policy is necessitated by:

  • Immediate Digital Access: Upon purchase or enrollment, users receive immediate access to proprietary training, templates, and software environments.

  • Administrative Labor: Onboarding fees cover the immediate cost of identity verification, compliance review, and software provisioning work.

  • Intellectual Property: Educational materials and business systems are delivered digitally and cannot be "returned."

Specific Exclusions

Unless otherwise stated in a signed Partner Agreement or Refund Policy Addendum, refunds will not be issued for:

  • Rejection of your EFIN by the IRS or third-party banking partners.

  • Failure to pass IPN Tax Academy certification exams.

  • Inactivity or failure to use the provided software during the tax season.

  • Changes in your personal or business circumstances.

CONTACT INFORMATION

If you have questions about your rights or wish to update your information, please contact our compliance team:

Last Updated: May 2026

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